FAQs

Frequently asked questions

Helpful information for shopping with maiaicha.
What are your shipping times and costs?Estimated transit is 5–7 business days after processing and dispatch. Shipping charges and any free-shipping conditions are displayed at checkout. See our Shipping & Delivery policy.
How do I request a return?Request an eligible return within 30 days of delivery. Customers may pay return shipping for change-of-mind returns; no restocking or refund-processing fee applies to approved refunds. Approved refunds are generally issued to the original payment method within 7 business days after receipt and inspection. See our Refund and Returns Policy. Email support@maiaicha.shop with your order number and the item you would like to return for assistance and return instructions.
How can I check product availability?Check the availability shown on each product page before ordering. Some products are available on backorder. Contact our team if you need more information before placing an order.
How do I choose compatible marine electronics?Review the specifications and options on the product page. If you need help, email our team with your boat setup and the product you are considering.
How can I contact maiaicha?Email support@maiaicha.shop. Include your order number for questions about an existing order.

Our business and fulfillment addresses

UK Business Address

maiaicha 1553 London Road Leigh-on-Sea SS9 2SF United Kingdom

U.S. Fulfillment Address

22 Robinhood Dr Brewer, ME 04412 United States
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